My Plan Support
4.8
Based on 29 reviews
Being a Support Coordinator and working along side many NDIS Plan Managers, My Plan Support truly stands out as a provider of choice. Friendly staff who take the time to learn about each individual participant to tailor their supports and guidance based on your specific needs. Readily available to answer any questions you may have.Your questions are valued and participants and providers I have dealt with in turn express that they always feel comfortable and supported to ask the otherwise uncomfortable questions that we all have from time to time.If anyone is looking to locate a plan manager who listens and makes you feel valued and heard I suggest giving My Plan Support a call. I guarantee from your first call you will identify why My Plan Support is a provider of choice for you!🌟🌟🌟🌟🌟
Being a Support Coordinator and working along side many NDIS Plan Managers, My Plan Support truly stands out as a provider of choice. Friendly staff who take the time to learn about each individual participant to tailor their supports and guidance based on your specific needs. Readily available to answer any questions you may have.

Your questions are valued and participants and providers I have dealt with in turn express that they always feel comfortable and supported to ask the otherwise uncomfortable questions that we all have from time to time.

If anyone is looking to locate a plan manager who listens and makes you feel valued and heard I suggest giving My Plan Support a call. I guarantee from your first call you will identify why My Plan Support is a provider of choice for you!

🌟🌟🌟🌟🌟
Ross Wilson
Ross Wilson
23:31 13 Apr 22
My family life has improved so much with the wonderful help and assistance of My Plan Support.Any payments and issues are always addressed promptly and professionally.Keep up the great work.
Geordie Anderson
Geordie Anderson
02:10 12 Apr 22
Absolutely the best plan management company I've dealt with as an NDIS Support Coordinator. They consistently monitor participants' budgets and contact me by phone and through clear, brief emails when budgetary issues come up. I highly recommend these guys. They also seem to have a healthy work culture there because staff seem happy and positive.
Early Start
Early Start
22:29 02 Mar 22
Always quick to respond to enquiries and requests. Registering for the portal is quick and easy. The portal system is very easy to navigate and great user friendly inter-face. You know where you are up to at all times in the remittance process.
Michael Spencer
Michael Spencer
03:02 25 Feb 22
Peace of mind, friendly staff and seamless delivery, what more could you ask for. Very happy with MyPlanSupport, 5 star service *****
Ursh anabi
Ursh anabi
02:41 20 Dec 21
Extremely disappointed. I was hold how great they are and that I'd only have to deal with one person etc. I've talked to 3 different people on the phone. Communicated with 3 different email address and they still haven't processed payments 2 weeks later. And now I'm trying to get someone else but they've already billed the NDIS for signing up with them.
Kellie Abraham
Kellie Abraham
06:17 10 Jun 21
Cannot fault this plan management provider! Acknowledgement of my invoice was received instantaneously, along with a tracking system that allowed me to keep up to date on the progress of my invoice payment! Invoice was paid within 24 hours. I have had some really poor experiences with plan management providers, so this was such a refreshing and welcomed experience in this space. Would highly recommend this service!!
Ian Little
Ian Little
23:06 27 Jun 20
Easy to communicate with and prompt payment of invoices.
Mel Burgess
Mel Burgess
03:12 16 Jun 20
What a delight to cross over with the team from My Plan Support. Helpful, professional and efficient is how I would describe my interaction as a service provider.
L Baker
L Baker
05:42 27 May 20
My family and especially my life is now sooooo much better, with the help and support of MY PLAN SUPPORT!Any problems I’ve had are resolved quickly and professionally, not that I have any now since joining them !They keep me updated on a regular basis.I know exactly what’s happening.I honestly cannot recommend them enough, they are amazing, always there to help, and their knowledge is limitless!One thing I now DO NOT have to worry about!!Highly recommend!!!!
John Strath
John Strath
23:45 26 May 20
This agency is easy to deal with. Staff helpful. Payment very fast.
Robert Collins
Robert Collins
08:18 05 Apr 20
The best run payment system I have known in my business.
Donna Totman
Donna Totman
00:19 13 Mar 20
Very happy with the service and the fast turn around no more waiting for payment, I can't wait for other clients to use your service. Thank you
Jeff Shmulburd
Jeff Shmulburd
22:29 26 Feb 20
I am an NDIS approved provider and in contact with many Plan Managers. My support to clients depends on timely payment by the Plan Manager. This plan manager is one of the best in organising timely payments. They really care about their clients.
Kaye Learoyd-Hamilton
Kaye Learoyd-Hamilton
22:31 29 Oct 19
FantasticEasy to communicate with
Kaye Hamilton
Kaye Hamilton
06:41 02 Oct 19
efficient
reliable
fast paymemt
Pauline Gilson
Pauline Gilson
23:10 10 Sep 19
Very efficient and fast paying
Leesa Martyn
Leesa Martyn
03:29 25 Aug 19
Great to receive payment in a timely fashion. Quick and easy.
Lee Ford
Lee Ford
23:58 29 Jan 19
fast paying. great to deal with
Jason Madden
Jason Madden
05:48 28 Nov 18
Great communication and payments received within 3 business days from when I send off the invoices makes my book keeping easy.
Sally Davis
Sally Davis
01:39 15 Oct 18
After a very mediocre experience with Plan Management, I'm thrilled with My Plan Support. Not only are My Plan Support efficient & knowledgeable with regards to all things NDIS, they communicate extremely well & in a timely manner. Highly reccomended. With Thanks.
Yolande Willis
Yolande Willis
05:18 20 Sep 18
As a provider, we love the prompt payments via My Plan Support- within 3 days!! Fantastic for us as a small business. Much better than the 6-9 weeks we've had to wait with other services. Their communication is timely and clear. They sort out NDIS glitches for us and for our clients. Quite a few of our clients are with My Plan Support and they are giving great reports about the friendly, personal service, the care and concern and the professionalism. We are highly recommending them to our other clients so they can experience the helpfulness and efficiency offered.Yolande WillisDirector- Best Behaved KidsSocial-emotional and behaviour support
Cedar Whelan
Cedar Whelan
06:30 12 Sep 18
Plan Management is much easier than self-managing and much more freedom of choice than agency managed. My Plan Support gives prompt and friendly communication and prompt payment of invoices. And assistance in getting information and quotes from service providers. Corina is making my life easier and better.
Sally Louise Cat
Sally Louise Cat
06:01 12 Sep 18
I highly recommend MyPlanSupport. Corina is very knowledgeable with outstanding communication skills.
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