About the NDIS and Plan Management
The National Disability Insurance Scheme (NDIS) was set up by the government in 2013 to provide important support for Australians with disability, along with their families and carers. Participants on the scheme receive their own funding plan they can use to pay for supports and services that help them achieve their goals.
The NDIS is all about giving participants choice and control over their supports. It’s managed by the National Disability Insurance Agency (NDIA) and has a lifetime approach, investing early in people with disability to help them build independence and quality of life in the long term.
If you’re not yet receiving NDIS funding, you can apply directly through the National Disability Insurance Agency (NDIA). Start by contacting the NDIS on 1800 800 110 or visiting ndis.gov.au to check your eligibility.
What is NDIS Plan Management?
If your application to the NDIS is successful, you’ll receive a plan with funding separated into budgets for different types of supports. You get to choose how you’d like to manage this funding – have the NDIA manage it, manage it yourself (self-manage) or use a plan manager like My Plan Support.
Many participants choose to use a plan manager to make things easier because they take care of all the admin that comes with your plan. This includes making sure your providers are paid for the supports they deliver and processing your reimbursements for out-of-pocket expenses. It’s an easy way to make the most of your plan without having to manage the paperwork yourself. And because the funding for plan management is added to the Improved Life Choices budget, it comes at no extra cost to you.
If you choose plan management, My Plan Support can provide you with your own dedicated plan manager who knows your situation and plan personally. Feel free to find out more on our website.
Why NDIS plan management?
The early stages of the NDIS can be a learning curve for many, and managing all the admin that comes with your plan takes time and energy. A reliable plan manager like My Plan Support not only takes the stress out of managing this admin, we also keep you up to date with NDIS rule changes, make sure your paperwork and records are compliant, and are here to answer your questions along the way.
With a plan manager like My Plan Support, you can:
- Use both registered and non-registered providers (unlike NDIA-managed plans where you’re limited to just registered providers)
- Avoid having to juggle time-consuming paperwork and invoicing
- Have visibility over your balances via monthly statements and your Portal
- Relax knowing your providers are not charging you above NDIS price limits
- Best of all, NDIS plan management costs you nothing. The NDIA pays your plan manager directly under the “Improved Life Choices” (Category 14) budget item in your plan
Why My Plan Support?
My Plan Support has loyal customers, plus great ratings and reviews for a reason. Enjoy:
- Your own personal plan manager dedicated to you and your goals
- Fast call response times, and service with a smile
- Correct, timely payment of invoices and reimbursements
- Clear communication so you always understand what’s happening
- Live balances and reporting through our participant Portal
- Invoice support for your providers to ensure your services run smoothly
- Helpful tools and resources that keep you in control
- A partner by your side, ensuring your plan works for you
Ready to get started?
What does an NDIS plan manager do?
A plan manager looks after the paperwork that comes with your plan, including processing your provider invoices and claims for out-of-pocket expenses. A good plan manager will also give you easy tools and resources to help you track your spending and support you to get the very best out of your plan.
How to get plan management added to your NDIS plan
To enjoy the benefits of plan management, all you need to do is request it and name the provider you’d like to use at your NDIS planning meeting or plan review. If your plan doesn’t include plan management, simply ask to have it added. There’s no cost to you; the funding for plan management is included on top of your other supports.
Is NDIS plan management free?
Yes! Plan management is fully funded by the NDIS under Category 14 Improved Life Choices. There’s no cost to you or impact on your other supports.
Can I use both registered and non-registered providers?
If your plan is managed by a plan manager, then the good news is – yes, you can use both registered and non-registered providers (unlike NDIA-managed plans that are limited to registered providers). Plan management gives you more flexibility and choice, with access to small, local providers who may not be registered, but still offer a great service.
How do I switch to My Plan Support?
If you already have plan management included in your plan, you can sign up easily online or call us on 02 9161 3900 and we’ll support you through your transition. We can even help you request plan management at your next plan meeting.